Privacy Policy

1. Introduction
 
Conrad Properties Limited (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that all personal information provided to us—whether through our website or via direct interaction—is handled in accordance with the New Zealand Privacy Act 2020.
 By providing personal information to us, you consent to the collection, use, disclosure, and holding of that information in accordance with this Privacy Policy.
 
2. Personal Information Defined
 
Under the Privacy Act 2020, “Personal Information” means information about an identifiable individual (a natural person). It does not include information about a company, trust, or other legal entity unless that information relates directly to an identifiable individual.
 
3. Collection of Personal Information
 
We collect, hold, and use personal information provided through our website, directly from you, or via your interaction with our services.
 
Where possible, we collect personal information directly from you. Information collected may include, but is not limited to:
 

• Contact details (e.g., name, email address, physical address, phone number);​

• Preferences and inquiries regarding property developments or services;

• Technical data (e.g., IP address, browser type, and interaction data via cookies).

 
4. Purposes for Collecting Personal Information
 
We collect and use your personal information for purposes connected with our business operations, including:
 

• Responding to your inquiries and requests;

• Providing goods, properties, or services you have requested;

• Registering your details and customizing our communications to your preferences;

• Carrying out activities connected with legal, governmental, or regulatory obligations, or in connection with fraud detection, prevention, or legal proceedings;

• General business administration and operational purposes.

 
5. Storage and Security
 
We take all reasonable security steps to ensure that the personal information we collect, use, or disclose is accurate, complete, up-to-date, and protected against unauthorized access, loss, modification, or disclosure. Personal information is held securely in physical and/or digital format.
 
6. Disclosure and Offshore Transfers (Cross-Border Compliance)
 
We respect the privacy of your personal information and will take reasonable steps to keep it strictly confidential.
We do not sell or rent personal information to third parties.
 
We may disclose your personal information to our related companies.
 
Personal information may be disclosed to government departments, regulatory authorities, courts, or law enforcement agencies where such disclosure is required or authorised by applicable law.
 
Offshore Disclosures:  Where personal information is transferred to, stored by, or processed by an overseas service provider (such as cloud storage providers), we comply with Information Privacy Principle 12 of the Privacy Act 2020. We ensure that offshore recipients are either subject to privacy laws that provide comparable protections to New Zealand’s Privacy Act 2020, or bound by contractual safeguards requiring equal protection of your data.
 
7. Mandatory Data Breach Notification
 
In the event of a privacy breach that has caused, or is likely to cause, serious harm to any individual, we will promptly report the breach to the Office of the Privacy Commissioner (NZ) and notify all affected individuals as required by the Privacy Act 2020.
 
8. Access and Correction of Personal Information
 
You have the right under the Privacy Act 2020 to request access to, or correction of, any personal information we hold about you.
 
To make an access or correction request, please contact us at:
 
Email: enquiries@conradproperties.com
 
We will respond to your request within the statutory timeframe provided by the Privacy Act 2020.
 
9. Changes to this Privacy Policy
 
We may update this Privacy Policy from time to time by posting the updated version on our website.
 
Any changes apply from the date the updated policy is posted.